Terms of service

Website terms of use

Last updated: 31 October 2026

These terms govern the use of misschadou.com. They are separate from the terms and conditions of sale, which cover the purchase of our products.

Article 1 — Website publisher

misschadou.com is published by Miss Chadou, a simplified joint-stock company (SAS), 231 rue Saint-Honoré, 75001 Paris, France.
SIREN: 933 826 687 — EU VAT number: FR84 933 826 687.
Email: contact@misschadou.com — Phone: +33 7 59 54 57 22

Article 2 — Acceptance

Browsing the website means you accept these terms. If you do not accept them, please do not use the website. We may change them at any time; the applicable version is the one online at the time of your visit.

Article 3 — Access to the website

The website is available free of charge, 24 hours a day, 7 days a week, except for interruptions due to maintenance, updates or force majeure. We do our best to keep it available but cannot guarantee uninterrupted access. Connection costs remain your responsibility.

Article 4 — Customer account

You may need an account to place an order or follow your purchases. You agree to provide accurate information and to keep your login details confidential. Any action taken from your account is deemed to be yours. If your account is used without your permission, let us know immediately.

We may suspend or close an account in the event of a breach of these terms, proven fraud or abusive behaviour.

Article 5 — Intellectual property

All elements of the website — texts, photographs, visuals, logo, brand, layout and the design of our pieces — are the exclusive property of Miss Chadou or its partners and are protected by intellectual property law.

Any reproduction, representation, adaptation or use, in whole or in part, without prior written permission is prohibited. This includes reusing our product photographs and descriptions on another shop or marketplace.

Sharing a link to a page of the website on social media is of course permitted.

Article 6 — Acceptable use

You agree not to use the website in a way that would harm its operation or the rights of others, and in particular not to: try to access non-public parts of the website; automatically extract its content; introduce malicious code; impersonate someone else; or post a false review.

Article 7 — Customer reviews

Reviews published on the website come from customers who actually bought the product concerned. They are collected and displayed by our review provider. We may remove a review that is unlawful, abusive, unrelated to the product or contains personal data.

Article 8 — Links to other websites

The website may contain links to third-party websites, including our social media and our carriers. We have no control over their content and accept no responsibility for it.

Article 9 — Liability

The information on the website is published in good faith and with the greatest care. We cannot be held responsible for a typing error, an occasional inaccuracy, temporary unavailability of the website, or damage resulting from fraudulent intrusion by a third party.

These limitations do not apply to the statutory rights you have as a consumer when you make a purchase, described in the terms and conditions of sale.

Article 10 — Personal data and cookies

How we process your data and use cookies is described in our privacy policy, where you will find details of your rights and how to exercise them.

Article 11 — Applicable law

These terms are governed by French law. In the event of a dispute, and failing an amicable solution, the French courts have jurisdiction, subject to the mandatory consumer protection rules of your country of residence.

Article 12 — Contact us

Email: contact@misschadou.com
Phone: +33 7 59 54 57 22
We reply within 24 hours, Monday to Saturday.